I bought a laser cartridge a few months ago that had a O-ring break just recently, I e-mailed the company to see if I could purchase some. Phil sent a return e-mail right away and stated he was sending out new O-ring and a switch. The personal touch to solving minor issues is worth more than I can express , you just don’t see this anymore.
I ordered a Jericho 941F9 from Phil several months ago before there were any in the country. He kept me updated about developments right up to the delivery, communicated with my FFL and made all the arrangements. I couldn’t ask for better service.